If your repair is an emergency, please always phone and hold the line until answered. 

Our repairs line is currently experiencing high demand and wait times can be up to 30 minutes. All non-emergency repairs can be reported using our online form.

You can report repairs by calling, emailing or completing the non-emergency repairs form. Some repairs are carried out by our internal repairs team and others by external contractors.
If you have a question about what you may be responsible for, please check out frequently asked questions at the bottom of this page before calling. 

Call: 01792 479200

Email: [email protected]

or use our non-emergency repairs form.

 


Home Improvements

If you want to make a home improvement, you may need to discuss this with Beacon first. Please fill out our home improvement form and wait to hear from one our team before making any improvement.


Want to know what repairs you’re responsible for? Find our most frequently asked questions here.

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