Beacon logo with copy change you can see

Beacon was formed by the merger of Coastal Housing and RHA Wales in January 2025. Contact telephone numbers and emails for staff and services remain unchanged whilst we work to deliver a unified experience for residents and other stakeholders later in the year. 

You can continue to access online services for Beacon on the legacy, regional websites via the buttons below. Any saved bookmarks for these websites will also continue to work as normal.

Disruption to services

Please bear with us over the next few weeks as we make changes to our housing management service.

This means we will have a number of phone line closures:

Wednesday 4th February – Our Rent Management Team will be closed
Thursday 5th February – Our Customer Services line for Swansea will be closed from 9.30am-12pm
During this time you can still contact our repairs service as normal.

From Monday 9th February we will be moving to one number and no matter where you live, you will be able to call Customer Services, Repairs and Rent Management Team on 01792 429700. We will also be launching our new website www.beacon.cymru.

Our housing management service will also be operating a reduced service from 2nd – 13th February.

These changes will mean an improved service for new and existing residents.

Thank you for your patience and understanding.

About Beacon

Find out more about Beacon’s history, brand and ambitions.

Current job vacancies

Beacon is a team built on strong foundations; our ambition is to make an even bigger difference in more people’s lives, guided by our shared culture and values.

Support Worker x2

Salary: up to £24,900
Location: Swansea
Closing Date: Friday, 20th February 2026, 9:00
View and Apply

Gas Engineer

Salary: £37,909
Location: Swansea
Closing Date: Friday, 20th February 2026, 9:00
View and Apply

Contact Beacon

Get in touch

Swansea Repairs 01792 619400 Tonypandy Repairs and Customer Services 01443 424200
Swansea Customer Services 01792 479200
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