Resident engagement at Beacon

We want to create better places for people and the planet by working with you and putting you at the centre of everything we do. This promise ensures we are listening, asking, and acting to improve services and contributing to strengthening communities where everyone can thrive.

This promise will help us to: 

•  Make services better, quicker, and more responsive. 
•  Communicate clearly and regularly with you on important topics related to your home. 
•  Encourage more people to get involved in shaping services by bringing Beacon to you. 
•  Admit our mistakes, share our successes and be open to feedback so you can trust us. 
•  Make sure everyone has a chance to be heard by making involvement easy. 
•  Give you more say in decisions that affect you

Making It Happen 

We will:  

• Always listen to understand what matters to you. 
• Share plans with you so taking part is easy. 
• Share with you the difference your input has made. 

Taking part is simple – and flexible to suit you.  

• Complete the sign‑up form below, choosing the topics you’re interested in. 
• We’ll keep you updated with opportunities that match your interests. 
• Get involved as much or as little as you like.
• There’s no long‑term commitment and no pressure.

You can update your preferences or opt out at any time using this form. 

Stay informed with our regular resident bulletin, created for you and with you, featuring updates on resident involvement, achievements, repairs and maintenance, services, building and fire safety, legislative changes, performance, and continuous improvements.

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