If your repair is an emergency, please always phone and hold the line until answered.
Due to high call volumes on our repairs line, we encourage residents to report non-emergency repairs using our online form.
You can report repairs by calling, emailing or completing the non-emergency repairs form. Some repairs are carried out by our internal repairs team and others by external contractors.
If you have a question about what you may be responsible for, please check out frequently asked questions at the bottom of this page before calling.
Call: 01792 479200
Email: [email protected]
or use our non-emergency repairs form.
Repair responsibilities
Want to know what repairs you’re responsible for? Find our most frequently asked questions here.
You can also download our document below.
Home Improvements
If you want to make a home improvement, you may need to discuss this with Beacon first. Please fill out our home improvement form and wait to hear from one our team before making any improvement.
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